60-Day Guarantee
Shipping &
Returns
Last updated: March 5, 2026
Shipping Options
Standard Shipping
3-5 Business Days
Free on orders over $200 Otherwise $10 in America.
International shipping
7–15 days
depending on country.
Return Policy
How Returns Work
Contact Us
Email support with your order number and reason for return
Ship It Back
We will provide a prepaid return label for eligible returns
Get Refunded
Refund processed within 5-7 business days of receiving your return
Eligible for Return
- Unopened products in original sealed packaging
- Products within 60 days of purchase
- Damaged or defective products
- Incorrect items received
Not Eligible
- Opened or reconstituted products
- Products beyond 60-day window
- Products with broken cold chain
- Products without original packaging
Refund Timeline
Original Payment Method5-7 Business Days
Store Credit1-2 Business Days
Bank Statement ReflectionUp to 10 Business Days
